Returns

Customer satisfaction is our goal at Christian Louboutin Boutique. In the event that any unused product does not meet your expectations, it may be returned for credit or refund.

Please contact us and include the corresponding receipt or transaction number, whenever applicable, in any communication.

For internet/phone orders being shipped, we will issue store credit or refund for any unused item we receive back within 21 days of original receipt date. All returns must be accompanied by a completed return form. Please use original shipping box and materials. Shipping charges for all returns are the customer's responsibility.

Refunds will be processed for the original purchase price and will be issued within 3 business days of our receiving and inspecting them. Shipping charges are not refundable. Refunds can only be issued on the same card as the original purchase.

Shipments

Before we can ship, we process the order to verify availability of your choice(s). Shipping selections and credit card information, as all credit card transactions, are subject to verification by the issuing institution. Your order will be processed within 2 days and we will contact you by email if necessary. All shipments of orders received on weekends will go out the following Monday, including priority shipments. All shipping time estimates are in business days. Ground shipping is estimated to be 2-7 days depending on your location (shipments to Alaska and Hawaii take longer, as may orders shipped near a holiday observed by UPS) If an item is out of stock or on backorder, we will contact you with an update on the status of your order. If you order more than one item and they are not all in stock, we will send them separately at no additional cost to you.